Capabilities
Sourcing, fulfillment, and account management
Distribution in regulated categories is as much a documentation discipline as a logistics one. The following describes how product is qualified, held, traced, and delivered.
The process
Five steps, every order
The sequence below is applied uniformly to every order, which is what makes lead times and traceability reliable.
- 01Qualify
Vendor and product qualification
Before a line enters the catalog, we verify FDA establishment registration, device listing where applicable, and current certificates of analysis or conformance. Suppliers unable to provide documentation are not approved for the catalog.
- 02Stock
Inventory held to par level
Core consumables — gloves, vials, labels, syringes, and gauze — are purchased to established par levels and held in our own inventory. Committed stock is what allows a same-day shipping cutoff to be maintained and reduces account exposure during category-wide shortages.
- 03Trace
Lot and expiry recorded at receipt
Inbound product is logged to lot and expiration at receipt, and that record carries forward to every outbound order. In the event of a recall, affected shipments and consignees are identified from records rather than reconstructed.
- 04Ship
Packaging matched to product class
Ambient freight ships standard. Temperature-sensitive product moves in qualified packouts with in-box monitoring, and hazardous materials ship UN-specification with required documentation accompanying the shipment.
- 05Support
Dedicated account management
Each account is assigned a named account manager with a direct line and email. They maintain your reorder cadence, par levels, and substitution preferences so routine orders do not require restating account requirements.
Quality posture
Documentation available on request
FDA-registered sources
Devices and consumables are sourced from FDA-registered manufacturers with current establishment listings on file.
Lot-level traceability
Every shipment is recorded to lot and expiry, so a recall or an audit is a lookup rather than an investigation.
USP <795> / <797> / <800>
Compounding lines are selected against current USP chapters, including hazardous-drug handling requirements.
Validated cold chain
Temperature-sensitive freight moves in qualified shippers with in-box monitoring and documented excursions.
Account programs
Programs available to account holders
Standing orders
Establish a recurring delivery cadence for high-turnover items. Quantities may be adjusted each cycle, and a cycle may be skipped without affecting contracted pricing.
Par-level management
We hold agreed par levels on your top movers so a spike in demand pulls from committed stock rather than open inventory.
Private label & custom print
Bags, labels, and vials printed with pharmacy name, NPI, and refill instructions, with reduced minimums on subsequent reorders.
Special sourcing
Submit a manufacturer part number or product description. Items outside the standard catalog are quoted with lead time and landed cost stated in advance.
New location openings
A consolidated build-out list covering fixtures, packaging, counting equipment, refrigeration, and opening inventory, quoted as a single project.
Recall and expiry support
Advance notification on lots shipped to your account, with returns handling and credit processing for short-dated and recalled stock.